The City of Sugar Hill is pleased to announce that we have partnered with Paymentus to provide a new online payment platform and automated phone payment system for gas utility payments.
Through this new payment platform we will offer the following payment types: VISA, MasterCard, Discover and e-checks.
There is no charge to register your account with Paymentus.
You will be able to manage multiple utility accounts through this interface.
You may schedule reoccurring payments through the Customer Dashboard.
Customer balance and due date information.
Email notifications letting you know your bill is online and ready to be viewed. Emails also include balance and due date information.
A convenience fee of $2.25 will be charged by Paymentus per transaction.
Maximum amount per payment is $300.00. Multiple payments can be made.
All customers are invited to use the new payment option by clicking on the "Click to Pay Now" button below. Once on the Paymentus site you may setup your utility account through the Customer Dashboard or if you need to make a payment in a hurry without enrolling you may use the one-time payment option.
To setup your account in the Customer Dashboard, click on the “Sign-Up Now” link. Once you have created your account, click on “Add an Account” and add your utility account number.
You may also choose to pay your utility bill over the phone. Simply call City Hall at (770) 945-6716 during normal business hours or call the payment system directly at 855-748-1345, 24x7. This automated payment system will guide you through the payment process. Please be aware that the convenience fee still applies.
Regardless of which payment method you choose, your payment will post to your utility account the next business day.