ATTENTION: Please be aware, as of September 15th, the City of Sugar Hill Gas Utility will no longer use SallieMae as our online payment site. We are currently working on a new online payment platform for our gas utility customers and will announce the new third party provider soon.
Through this new electronic payment site, we will offer Visa, Mastercard, Discover and e-checks. There will be a flat convenience fee of $2.25 per transaction.
We apologize in advance for any inconvenience this may cause you during this transition.
Pay Gas Utilities
The City of Sugar Hill Gas Department has contracted with the third party vendor, Sallie Mae, to process gas utility payments made electronically via ACH (e-checking) or credit card (MasterCard, Discover, American Express). A convenience fee of 3% of the total amount paid will be charged by Sallie Mae to process your electronic payment. This fee is not collected by or remitted to the City of Sugar Hill. If you do not wish to pay the 3% convenience fee, payments may still be made by cash, check, or money order via the mail, drop box locations, or in person at Sugar Hill City Hall, 5039 West Broad Street. For more information contact the Sugar Hill Gas Department at (770) 945-6716.
The electronic payment site will only reflect a summary of your utility bill. Payments since your last bill will not be shown on this site and your balance will not change until your next billing statement is generated. Only payments made through the electronic billing website may be tracked through the payment history page of the site.
Please be aware, the SallieMae online payment site is not compatible with the Internet Explorer 10 browser. However, a workaround to this problem is available. Please click on the following link for detailed steps. Compatibility Issues with Windows 8 and Internet Explorer 10